NZXT · Recalled
NZXT Recalls H1 Computer Cases Due to Fire Hazard
Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
- Units
- About 32,000 (In addition, about 1,024 were sold in Canada)
- Reports
- 11
- Injuries
- —
- Deaths
- 0
- Price
- $350
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
The file
- Sold at
- Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.
- Product type
- Not stated
- Made in
- China
- Recalled by
- NZXT Inc., of City of Industry, Calif.
Incident log
NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
