HSN · Recalled
HSN Recalls 5.4 Million Handheld Clothing Steamers Due to Serious Burn Hazard
The recalled clothing steamers can expel, spray, or leak hot water during use, posing a serious burn hazard to consumers.
- Units
- About 5.4 million (In addition, 14,300 were distributed in Canada)
- Reports
- 227
- Injuries
- 106
- Deaths
- —
- Price
- $10–$50
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Joy/JM-branded My Little Steamer and My Little Steamer Go Mini handheld clothing steamers. The steamers are handheld electrical appliances (120V, 60Hz, 900w), which use hot steam, emitted from a nozzle head to remove wrinkles from garments and other fabrics. The steamers were sold in two sizes: the standard (or deluxe) full-size My Little Steamer or the compact-size My Little Steamer Go Mini. The steamers were sold individually or in combination sets in a variety of colors, including black, white, red, purple, and teal. Recalled models have either a flat or triangular steamer head, and the name of the product is printed on the side of the unit.
The file
- Sold at
- Online at HSN.com and on the HSN television network. They were also sold in-stores nationwide, or online at various retailers, including Amazon, Target, Bed Bath & Beyond, Walmart, and Lowes from January 2002 through December 2020 for between $10 and $30 individually and between $20 and $50 in combination sets.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Ingenious Designs LLC, of Ronkonkoma, N.Y. (a wholly-owned subsidiary of HSN since 1999)
Incident log
HSN has received 227 reports of hot water spraying or leaking from the steamers, including 106 reports of burn injuries. These reports include eight reports of second-degree burns and six reports of third-degree burns.
What the notice says to do
Consumers should immediately stop using the recalled clothing steamers and contact HSN for information about how to receive a full refund for units purchased from January 2018 to December 2020, a partial refund for units purchased from January 2015 to December 2017, or a voucher for units purchased before January 2015.
HSN toll-free at 855-654-0942 from 9 a.m. to 9 p.m. ET Monday through Friday, or online at www.SteamerRecallSettlement.com or www.hsn.com and click on Recall Information for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
