ElliptiGO · Recalled
ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards
The bicycle frame can break while riding, posing fall and injury hazards to the user.
- Units
- About 3,800 (In addition, about 31 were sold in Canada)
- Reports
- 12
- Injuries
- 6
- Deaths
- —
- Price
- $500–$1,500
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the three models of ElliptiGO Arc bicycles: ElliptiGO Arc 3, ElliptiGO Arc 8 and ElliptiGO Arc 24. The Arc 3 model has three gears. The Arc 8 model has eight gears. The Arc 24 model has 24 gears. ElliptiGO Arc bicycles are composed of an aluminum frame with the words "ElliptiGO" and "Arc" displayed on each side, a front fork, a steering column attached to handlebars, foot platforms situated on drive arms that are attached to swing arms, a front wheel and a rear wheel, front and rear brakes and a variety of other components.
The file
- Sold at
- Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
- Product type
- Not stated
- Made in
- Taiwan
- Recalled by
- ElliptiGO Inc., of Solana Beach, Calif.
Incident log
ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.
What the notice says to do
Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.
ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.