Eguana Technologies · Recalled
Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard
The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.
- Units
- About 245
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- $16–$25
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System. The Evolve system allows owners to capture and store energy from solar panels. Each Evolve system includes between two and six battery modules, and the modules are removable and replaceable by trained installers. The Evolve is a freestanding cabinet that measures nearly three feet high and four feet long. The Eguana logo is located on the left door towards the center. The serial number range of the systems containing recalled batteries is between ET-000200 and ET-000600. The serial number is located inside the cabinet toward the bottom left of the unit.
The file
- Sold at
- Online at Amazon.com from October 2020 through May 2021 for between $16 and $25.
- Product type
- Not stated
- Made in
- Canada (home energy system), South Korea (lithium-ion battery module)
- Recalled by
- Eguana Technologies, of Calgary, Canada (home energy system), LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd., in turn a wholly-owned subsidiary of LG Chem Ltd. (lithium-ion battery module)
Incident log
None reported
What the notice says to do
Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.
Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on "Safety Recalls" at the bottom of the page.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
