Norwex USA · Recalled
Norwex USA Recalls Ceramic Knives Due to Laceration Hazard
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
- Units
- About 40,000 (In addition, 2,500 in Canada)
- Reports
- 188
- Injuries
- —
- Deaths
- 0
- Price
- —
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.
The file
- Sold at
- Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Norwex USA Inc., of Coppell, Texas
Incident log
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at USNorwexservice@Norwex.com or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.