Nautilus · Recalled
Nautilus Recalls Treadmills Due to Fall Hazard
The treadmills can start on their own, posing a fall hazard to a user.
- Units
- About 7,300
- Reports
- 21
- Injuries
- —
- Deaths
- 0
- Price
- $1,150–$1,500
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Nautilus treadmills with model number T616 and serial numbers 100672PRO21140001 through 100672PRO21171980 and with model number T618 and serial numbers 100647PRO21130111 through 100647PRO21183960. Nautilus and the model number are printed on the plastic shroud at the front of the treadmill's walking belt. The serial number is on the base-frame of the treadmill beneath the belt.
The file
- Sold at
- Best Buy, Walmart and other stores nationwide and online at www.Nautilus.com and www.Amazon.com from April 2021 through November 2021 for about $1,150 for Model T616 and about $1,500 for Model T618.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Nautilus Inc., of Vancouver, Wash., Zhejiang Arcana Power Health Tech. CO. LTD., of China
Incident log
Nautilus has received 21 reports of the treadmills self-starting. No injuries have been reported.
What the notice says to do
Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade.
Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at https://download.nautilus.com/pdf/NLS.T616-T618.cpsc.safety.notice.EN.pdf or www.Nautilus.com and click on "Recall Notices" at the bottom of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
