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TOTAL PRODUCT RECALL
CPSC #22737Electronics & batteries
Recalled SOUNDBOKS (Gen. 3) speaker

SOUNDBOKS · Recalled

SOUNDBOKS Recalls Bluetooth Speakers with Lithium-Ion Batteries Due to Fire Hazard (Recall Alert)

Fire & burns

The lithium-ion battery can overheat, posing a fire hazard.

Units
About 6,700
Reports
—
Injuries
—
Deaths
0
Price
$1,000
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves SOUNDBOKS (Gen. 3) Bluetooth performance speakers with BATTERYBOKS 3 lithium-ion batteries. The speaker measures about 26.5 inches high by 17 inches wide by 13 inches deep. The grill cover of the speaker was sold in black, white, orange, red or blue. The battery is removable from the speaker and connects through a slot on the side of the speaker, opposite the user interface. Each speaker has a unique serial number printed in the slot-in compartment where the battery goes. Consumers should reference the speaker serial number when contacting SOUNDBOKS.

The file

Sold at
Online at SOUNDBOKS.com, Amazon.com, and DJ Tech Tools.com from November 2021 through February 2022 for about $1,000.
Product type
Not stated
Made in
China
Recalled by
SOUNDBOKS Inc., of Santa Monica, California

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled speakers, remove the battery and contact the firm to receive a new battery including shipping. SOUNDBOKS will provide free replacement lithium-ion batteries and a $100 credit toward purchases at SOUNDBOKS web shop, as well as instructions for properly disposing of lithium-ion batteries according to federal and state regulations. SOUNDBOKS has notified all known owners directly to stop using the recalled speakers.

SOUNDBOKS toll-free at 866-761-9472 from 8 a.m. to 5 p.m. ET Monday through Friday or visit www.soundboks.com and click on "Recalls" located at the bottom of the page or https://soundboksrecall.expertinquiry.com for more information about the recall and to register for a free replacement battery.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Side view of the recalled SOUNDBOKS (Gen. 3) speakerBATTERYBOKS 3 lithium-ion battery sold with the recalled Bluetooth Performance SOUNDBOKS (Gen. 3) speakerSerial number location printed on the slot-in compartment on the side of the speakerClose-up of serial number location printed on the slot-in compartment on the side of the speaker

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