Shenzhen Sailvan Network Technology Ltd. · Recalled
E-Bikes Recalled Due to Fire, Explosion and Burn Hazards; Distributed by Ancheer
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
- Units
- About 22,000
- Reports
- 6
- Injuries
- 4
- Deaths
- —
- Price
- $280–$930
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Ancheer e-bikes with model number AM001907. The model number can be found on the e-bike packaging and in the instruction manual but cannot be found on the bike itself. A water bottle shaped cylindrical battery distinguishes model AM001907 from other models. The bikes are black and have 26-inch wheels. "Ancheer" is printed on the downtube.
The file
- Sold at
- Online at www.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com from January 2016 through June 2022 for between $280 and $930.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Shenzhen Sailvan Network Technology Ltd. d/b/a Ancheer, of China
Incident log
Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
What the notice says to do
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Ancheer toll-free at 888-661-1330 from 9 a.m. to 5 p.m. ET Monday through Friday, except on public holidays, by email at service@ancheer.shop, or online at www.ancheer.shop/recalls or www.ancheer.shop and click on "Recalls" at the top of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
