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TOTAL PRODUCT RECALL
CPSC #23167Other
Recalled hair styler (pink) and packaging

Lexmark Ventures · Recalled

Lexmark Ventures Recalls Solexio Hair Stylers Due to Electrocution or Shock Hazard

Electric shock

The cord on the hair stylers can detach if the unit is dropped, posing an electrocution or shock hazard to users.

Units
About 26,830
Reports
—
Injuries
—
Deaths
0
Price
$300
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves lithium-ion battery packs and replacement batteries on XS series Pulsator, Swimmer, This recall involves Solexio STYLR Hair Stylers, which can be used to straighten hair. They are black with either a pink or gray colored handle, controls and lock switches with matching color on the power cord. They are approximately 11 inches long, 1.4 inches in diameter and weigh about 14.5 ounces. Product number "78T0100" for pink models and product number "78T0300" for gray models is printed on a black and gray label inside the barrel of the stylers. Affected models have a date code between 147 and 253. The date code is the middle three numbers of the serial number, which starts with 8081. The serial number is located below the product number on the silver and black label inside the barrel of the stylers.

The file

Sold at
Online at www.solexio.com and at professional salons and trade shows from December 2021 through February 2023 for about $300.
Product type
Not stated
Made in
China
Recalled by
Lexmark Ventures LLC, of Lexington, Kentucky

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled hair stylers and contact Solexio or the retailer or distributor from whom they purchased the product for a full refund.

Solexio toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@solexio.com, or online at www.solexio.com/safety or www.solexio.com and click on "Recall" at the bottom of the page for more information. Consumers may also contact the retailer where it was sold for a full refund.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled hair styler (gray) and packagingLocation of date codes for recalled hair styler (pink)Location of date codes for recalled hair styler (gray)

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