The Laundress · Recalled
The Laundress Recalls Fabric Conditioners Due to Chemical Hazard, Including Previously Recalled Units
The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.
- Units
- About 800,000 (730,000 of the 800,000 were recalled on December 1, 2022). (An additional 13,000 units were sold in Canada)
- Reports
- —
- Injuries
- —
- Deaths
- 0
- Price
- $1–$20
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves The Laundress Fabric Conditioner products, a complete list of which is available at www.TheLaundressRecall.com. All recalled products have "The Laundress - New York" printed at the top of the label.
The file
- Sold at
- Online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide from 2011 through November 2022 for between $1 and $20.
- Product type
- Not stated
- Made in
- United States
- Recalled by
- The Laundress, a subsidiary of Conopco Inc., d/b/a Unilever, of Englewood Cliffs, New Jersey
Incident log
None reported
What the notice says to do
Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.
The Laundress at 800-681-1915 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.TheLaundressRecall.com or at www.TheLaundress.com and click on "Get Started" on the homepage for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.