Prime-Line · Recalled
Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard
The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.
- Units
- About 167,000 (In addition, about 10,265 were sold in Canada)
- Reports
- 5
- Injuries
- —
- Deaths
- —
- Price
- $20–$45
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.
The file
- Sold at
- Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Prime-Line Products LLC, of Redlands, California
Incident log
The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.
What the notice says to do
Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.
Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
