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TOTAL PRODUCT RECALL
CPSC #23291Other
CS3 Recalled DR PRO XL501 Chipper Shredder (drive side view)

DR Power Equipment · Recalled

DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard

Cuts

Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.

Units
About 5,900 (In addition, about 90 were sold in Canada)
Reports
79
Injuries
2
Deaths
—
Price
$945–$3,800
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The chippers were sold in orange and black with a funnel at the top to shred brush.

The file

Sold at
Authorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 2023 for between $945 and $1,500.
Product type
Not stated
Made in
United States
Recalled by
DR Power Equipment, of South Burlington, Vermont, Generac Power Systems Inc., of Waukesha, Wisconsin

Incident log

The firm has received 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting, including two reports of injuries. The firm has received three reports of hoppers unexpectedly detaching from the chipper shredder, including one minor abrasion injury.

What the notice says to do

Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.

DR Power at 800-550-4845 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at http://lvtbrc.com/ or www.drpower.com and click on "Product Recalls" at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

CS3 Recalled DR PRO XL501 Chipper Shredder (hopper side view)CS4 Recalled DR Power PRO 410 Chipper Shredder (front view)CS4 Recalled DR Power PRO 410 Chipper Shredder (side view)CS4 Recalled DR Power PREMIER 310 Chipper Shredder (front view)

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