Shenzhen Chirrey Technology Co · Recalled
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
The e-bike's battery pack can ignite, posing fire and burn hazards.
- Units
- About 3,300
- Reports
- 2
- Injuries
- 2
- Deaths
- —
- Price
- $600
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
The file
- Sold at
- Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Shenzhen Chirrey Technology Co., Ltd., of China, Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Incident log
Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.
What the notice says to do
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.