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TOTAL PRODUCT RECALL
CPSC #23783Electronics & batteries
Recalled power banks in dual pack

Costco · Recalled

Costco Recalls Ubio Labs Power Banks Due to Fire Hazard; Caught Fire on Commercial Flight (Recall Alert)

Fire & burns

The recalled power banks can overheat and ignite, posing a fire hazard.

Units
About 350,000
Reports
4
Injuries
1
Deaths
—
Price
$32–$40
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Ubio Labs power banks, sold in either a pack of one or a pack of two. The recalled power banks are black and have the model number PWB1071 printed on the back. The Costco item number is printed on the package. The item number for the single pack is 1314518, and the item number for the two-pack is 1265470.

The file

Sold at
Costco stores nationwide and online at www.costco.com from March 2019 through December 2020 for the 1-pack for about $32 and from September 2018 through December 2020 for the 2-pack for about $40.
Product type
Not stated
Made in
China
Recalled by
Costco Wholesale Corp., of Issaquah, Washington, Ubio Labs, Inc., of Mercer Island, Washington (ceased operations)

Incident log

Costco has received three reports of fire, including one report of fire on a commercial flight resulting in four reports of smoke inhalation and one report of a minor burn injury to passengers.

What the notice says to do

Consumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.

Costco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday and 8 a.m. to 7 p.m. PT Saturday through Sunday, by live chat at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday and 6 a.m. to 6 p.m. PT Saturday through Sunday, or online at https://www.costco.com/recalls.html or www.costco.com and click on Recalls & Product Notices at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled power banks in single packBack of recalled power banks showing model number PWB1071

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