DGL Group · Recalled
DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
- Units
- About 25,000
- Reports
- 5
- Injuries
- —
- Deaths
- —
- Price
- $170–$200
- Remedy
- Replace
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.
The file
- Sold at
- Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
- Product type
- Not stated
- Made in
- China
- Recalled by
- DGL Group Ltd., of Edison, New Jersey
Incident log
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
What the notice says to do
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
