Southern Telecom · Recalled
Southern Telecom Recalls Lomi Roll-On Waxing Kits Due to Fire, Burn and Shock Hazards
The roll-on warmer's power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
- Units
- About 19,500
- Reports
- 2
- Injuries
- 2
- Deaths
- —
- Price
- $13
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips with model number LOMB2003PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord, and a user's manual. The Lomi logo is printed on the front of the white and pink warmer, and on the outside of the product packaging. The Lomi logo and model number are on the bottom of the wax warmer.
The file
- Sold at
- Ross, DD's, Bealls, and Burlington stores nationwide from April 2023 through October 2023 for about $13.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Southern Telecom Inc., of New York
Incident log
The firm has received two reports of the warmer's power cord overheating and/or short-circuiting, including two consumers who suffered burns, and one incident of property damage.
What the notice says to do
Consumers should immediately stop using the recalled waxing kits, and contact Southern Telecom for a full refund. Consumers will be asked to write "Recalled" with a permanent marker on the wax warmer, unplug the warmer, cut the unplugged power cord, and submit a photo to Southern Telecom.
Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2024-06-13/ or www.southerntelecom.com and click on “Recall: LOMB2003PK Roll-On Waxing Kit” at the top of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
