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TOTAL PRODUCT RECALL
CPSC #25137Electronics & batteries
Recalled Electra Navigator Go! (2021 & 2022)

Trek · Recalled

Trek Recalls Electra E-Bikes Due to Crash Hazard

Other hazard

The rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard.

Units
About 927
Reports
2
Injuries
1
Deaths
—
Price
$3,000
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube.

The file

Sold at
Trek-owned bicycle stores and independent bicycle stores nationwide and online at www.electra.trekbikes.com from June 2018 through August 2023 for about $3,000.
Product type
Not stated
Made in
China
Recalled by
Trek Bicycle Corporation, of Waterloo, Wisconsin

Incident log

The firm has received two reports of the rear fender coming loose and making contact with the rear wheel, including one injury that involved a fractured shinbone, meniscus tear and scrapes.

What the notice says to do

Consumers should immediately stop using the recalled Electra e-bikes and contact an authorized Trek or Electra retailer to receive a free repair to replace the rear fender bolts. Trek is contacting all known purchasers directly.

Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.trekbikes.com/us/en_US/company/legal_policies/safety_recalls/ or www.trekbikes.com and click on "Recall Notices" at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled Electra Ace of Spades Go! (2021 & 2022) and Recalled Electra Ace of Spades Go! (2018)

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