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TOTAL PRODUCT RECALL
CPSC #25164Other
Recalled ARVA NEO BT PRO Avalanche Transceiver

ARVA · Recalled

ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death

Other hazard

A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.

Units
About 1,067
Reports
—
Injuries
—
Deaths
0
Price
$430
Remedy
Repair

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.

The file

Sold at
Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Product type
Not stated
Made in
France
Recalled by
Nic Impex ARVA Corp., of Orem, Utah

Incident log

None reported

What the notice says to do

Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.

ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on "USA" or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled ARVA NEO BT PRO Avalanche TransceiverRecalled ARVA NEO BT PRO Avalanche Transceiver

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