The North Face · Recalled
The North Face Recalls Women's Shellista V Mid Waterproof Boots Due to Fall Hazard
The hook of one boot can catch on the lace of the other boot, posing a fall hazard to the consumer.
- Units
- About 15,200 (In addition, about 5,900 were sold in Canada)
- Reports
- 28
- Injuries
- 15
- Deaths
- —
- Price
- $165
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves The North Face Women's Shellista V Mid Waterproof Boots in sizes 5 through 11. The boots have traditional lace-up closures and The North Face logo embossed on the side and imprinted on the insole. The boots were sold in white with style number NF0A8ADB3IE, gray with style number NF0A8ADB5IF, tan with style number NF0A8ADBHFQ, and black with style number NF0A8ADBKT0. The style number is located on the label on the tongue of the boot.
The file
- Sold at
- The North Face stores, Dick's Sporting Goods, Nordstrom, REI, and other stores nationwide, and online at thenorthface.com and other websites from September 2024 through January 2025 for about $165.
- Product type
- Not stated
- Made in
- Vietnam
- Recalled by
- The North Face, a division of VF Outdoor LLC, of Denver, Colorado
Incident log
The firm has received 28 reports of the top hook catching on the lace of the other boot, including 15 reports of minor injuries in the United States.
What the notice says to do
Consumers should immediately stop using the recalled boots and contact The North Face for instructions on how to return the boots and receive a full refund in the original form of payment, a gift card, or via check if the purchase was made with cash. After contacting The North Face, consumers will receive a shipping label to return the boots free of charge.
The North Face at 800 297-9150 from 7 a.m. to 6 p.m. CT Monday through Friday, email at recall_wshellistaV@thenorthface.com, or online at https://www.thenorthface.com/en-us/help/product-recall or at thenorthface.com and click on "Product Recall" at the bottom of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
