Skip to the content
TOTAL PRODUCT RECALL
CPSC #25431Home & furniture
Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder with location of product label and attached black rope

Werner · Recalled

Werner Recalls 20' and 24' Multi-Max Pro Multi-Purpose Ladders Due to Fall Hazard

Falls

The ladders' locking mechanism can jam and not fully lock into place, posing a fall hazard.

Units
About 122,250
Reports
18
Injuries
14
Deaths
—
Price
$200–$281
Remedy
Refund

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

This recall involves the Werner 20' and 24' Multi-Max Pro multi-purpose ladder. The ladders were sold in silver with a blue top and a blue label on the side rail. The label includes an oval containing the word "Werner" next to the words "MULTI MAX PRO" along with the size and model number ALMP-20IAA or ALMP-24IAA. The ladders also have a long black rope in the back section.

The file

Sold at
Home Depot stores nationwide and online at HomeDepot.com from November 2021 through February 2024 with average prices between $200 and $281.
Product type
Not stated
Made in
China
Recalled by
Werner Co., of Itasca, Illinois

Incident log

The firm has received 18 reports of falls, including 14 reports of injuries resulting in bruising, lacerations, head injuries and fractures to the wrist, leg and ribs.

What the notice says to do

Consumers should immediately stop using the recalled ladders and contact Werner to receive a full refund. Consumers should register at http://www.wernerco.com/recalls to receive details on how to dispose of the recalled ladder. Once disposal is complete, Werner will issue a full refund in the form of a check.

Werner toll-free at 888-624-1907 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at ladder@realtimeresults.net, or online at http://www.wernerco.com/recalls or at www.wernerco.com and click on "Recalls" at the bottom of the page for more information.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

Recalled Werner 20’ and 24’ Multi-Max Pro Multi-Purpose Ladder label

All 2025 recalls · Back to the timeline