SUNS International · Recalled
SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury
The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
- Units
- About 7,000
- Reports
- 1
- Injuries
- —
- Deaths
- 0
- Price
- $200
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.
The file
- Sold at
- SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
- Product type
- Not stated
- Made in
- China
- Recalled by
- SUNS International LLC, of Chelmsford, Massachusetts
Incident log
SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
What the notice says to do
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.
SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators scrantonelevator@gmail.com 813-477-0358 The Home Elevator Co. sunsrecall@theheco.com 866-632-0342 EDCO Elevator edcoelevators@aol.com 251-990-7464 Inclinator Company of America info@inclinator.com 800-343-9007 https://inclinator.com/ American Access service@aaccessis.com 800-409-3349 https://aaccessis.com/ American Elevator Company LLC sales@theelevatorman.com 423-267-5438 Rise Above Elevator Kenny@RiseAboveElevator.com 772-240-5777 https://riseaboveelevator.com/
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 04 2026; last revised JUN 05 2026.