Southern Telecom · Recalled
Southern Telecom Expands Recall of Lomi Waxing Kits Due to Risk of Serious Injury or Death from Fire and Burn Hazards; Additional Model and Reported Incidents
The roll-on warmers' power cord can overheat and short circuit, posing a risk of serious injury or death from fire, burn and electrical shock hazards.
- Units
- About 14,700 (Southern Telecom previously recalled the waxing kits on June 13, 2024)
- Reports
- 2
- Injuries
- —
- Deaths
- 0
- Price
- $13
- Remedy
- Refund
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall involves the Lomi Roll-On Waxing Kit with Wax Cartridge & Wax Strips, model numbers LOMB2003PK and LOMB2004PK. The recalled boxed kits included a handheld wax warmer, a wax cartridge, wax strips, a power cord and a user's manual. The Lomi logo is printed on the front of the white and pink warmer and on the outside of the product packaging. The model number is printed on a label on the bottom of the wax warmer.
The file
- Sold at
- Ross, DD's, Variety Wholesalers and Burlington stores nationwide from February 2025 through December 2025 for about $13.
- Product type
- Not stated
- Made in
- China
- Recalled by
- Southern Telecom Inc., of New York
Incident log
Southern Telecom has received two additional reports of the warmer power cord overheating. No injuries have been reported.
What the notice says to do
Consumers should stop using the recalled waxing kits immediately and contact Southern Telecom for a full refund. Consumers will be asked to destroy the kits by unplugging the warmer's electrical cord, cutting it in half, and upload a photo of the destroyed product, showing the cut electrical cord, to https://support.customersupport123.com/hc/en-us/requests/new. Consumers should then dispose of the destroyed product.
Southern Telecom toll-free at 888-959-0944 from 8 a.m. to 5 p.m. ET Monday through Friday, email at support@customersupport123.com, or online at https://southerntelecom.com/recall-2026-05-14/ or www.southerntelecom.com and click on "Recall: LOMB2004PK Roll-On Waxing Kit" at the top of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
Notice first dated JUN 25 2026; last revised JUN 30 2026.
