Sauna360 · Recalled
Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard; New Remedy Provided
The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.
- Units
- About 6,000 (Sauna 360 previously recalled Tylö Halmstad and Kiruna Hybrid Saunas in October 2025)
- Reports
- 77
- Injuries
- 6
- Deaths
- —
- Price
- $6,000–$12,000
- Remedy
- Repair
Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.
Affected
This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3 and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall:
The file
- Sold at
- Sold At: Various distributors nationwide from July 2024 through July 2026 for between $6,000 and $12,000.
- Product type
- Saunas
- Made in
- China
- Recalled by
- SFactor, of China
Incident log
Sauna360 has received 77 additional reports of the benches breaking with six injuries, including one consumer with head and neck injuries and another with a sprained ankle.
What the notice says to do
Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports.
Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: recall@sauna360.com or online at https://sauna360.com/product-recall or www.sauna360.com and click "Recall" at the bottom of the page for more information.
Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.
