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TOTAL PRODUCT RECALL
CPSC #99170Other

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West Bend · Recalled

CPSC, West Bend Announce Recall of Water Distillers

Fire & burns

Fire & Fire-Related Burn

Units
Not stated
Reports
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Injuries
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Deaths
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Price
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Remedy
See notice

Reports, injuries, deaths and price are read out of the notice’s wording by rules, so they can miss unusual phrasing. The official notice is the record.

Affected

Originally issued September 7, 1999, Revised March 31, 2004 Release # 99-170 Company Phone Number: (262) 626-8623 CPSC Consumer Hotline: (800) 638-2772CPSC Media Contact: (301) 504-7908West Bend Contact: Pam Ranke, (414) 334-6822 Note: telephone number change CPSC, West Bend Announce Recall of Water Distillers WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the West Bend Co., of West Bend, Wis., is recalling about 16,000 model W10120 water distillers used to purify water. These distillers can overheat, posing a fire hazard. West Bend has received three reports of these distillers overheating and catching fire. There have been no reports of injuries. The oval-shaped distillers purify water, are made of white plastic, and have a clear, blue collection jug. The housing looks similar to a large automatic coffeemaker. They were sold under various trademarks which are printed on the front of the distillers. These trademarks include Millennium, Mountain Stream, Pure Logic, Sci Can, WaterWise, TIC, Usana, Table Charm, Roex and West Bend. A label on the bottom of the unit has the model number, W10120, and a date code from 9722 to 9848 in black print. Labels with red or gold print are not part of the recall. Direct selling dealers and door-to-door sales representatives nationwide sold these recalled distillers from May 1998 through August 1999 for about $500. Consumers should stop using these water distillers immediately. Consumers should call West Bend to get free pickup and repair of the water distillers. In addition, the company will return each repaired water distiller with three free charcoal post filters and an additional year warranty. For more information or to have your water distiller repaired, call West Bend at (262) 626-8623

The file

Sold at
Not stated
Product type
Not stated
Made in
Not stated
Recalled by
Millennium, Mountain Stream, Pure Logic, Roex, Sci Can, TIC and others

Incident log

None stated.

What the notice says to do

See the official notice.

Open official CPSC notice ↗ (opens in a new tab)

Recall notice published by the U.S. Consumer Product Safety Commission. This site is independent: always confirm on the official notice before acting.

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